It is here that connoisseurs of a calm and relaxing holiday from all over the world can come running away from everyday worries in order to fully enjoy the paradise holiday. Kempinski Hotel & Residences Resort was opened in September of the current year and has already received its first guests. We spoke with Mr. Walter Burkhart, General Manager of Kempinski Hotel & Residences Palm Jumeirah, about what distinguishes this new miracle of the hotel industry from others.
Mr. Walter, it is known that the Kempinski Hotel & Residences Palm Jumeirah resort complex consists of two parts - a hotel and residences. Today, residences are already taking their guests. Tell me, please, what are the special advantages of residents and guests of residences, in comparison with many other fashionable resorts of Dubai?
To begin with, I would like to note that the Kempinski residences on The Palm Jumeirah Island are the first such type of accommodation in this area of Dubai, despite the fact that upscale five-star hotels already operate here. An undoubted advantage is the fact that we continue the glorious traditions of the Kempinski network, which has been developing for more than a hundred years, offering our guests the uncompromising quality of hotel services around the world. The concept of our residences is such that we provide fashionable apartments with a different number of bedrooms for different periods of stay - from one week to a month, six months or even a year. Accordingly, the level of property owners and guests of residences completely echoes the philosophy of the Kempinski brand and the class of services we provide. The opening of residences was a logical addition to the already existing city hotel network Kempinski Mall of the Emirates, located on Sheikh Zayed Road. And when we complete the construction of the Kempinski Emerald Palace Hotel near the residences on The Palm Jumeirah, this hotel will become the new attraction of Dubai. Already today we provide free bus services for guests of the Kempinski Mall of the Emirates who can use the Kempinski Residences beach, and vice versa - for guests of residences who can make shopping trips to the Mall of the Emirates.
We are talking about guests, but what about property owners in residences?
In my opinion, those who purchased property at Kempinski residences pulled out a lucky ticket. Firstly, the island of Palm Jumeirah is a unique tourist destination, which will become more and more popular over the years. Secondly, the world famous brand Kempinski very organically fit into the design of this man-made island, which will always attract regular customers of hotel chains. Already today 65 hotels in the world are operating under the Kempinski flag, and by 2015 the company plans to double these numbers.
Therefore, I believe that the glory of Dubai, as a new and constantly developing tourist center of the region, and the presence of such resort complexes as the Kempinski Hotel and Residences Palm Jumeirah, will certainly attract the most traveling groups of international tourists to the UAE, for example, Germans and residents of neighboring countries Western and Eastern Europe, as well as Russia and the CIS. Add to this the ever-expanding network of airline routes only for UAE carriers such as Etihad Airways and Emirates Airlines, and we can safely say that the owners of comfortable apartments in Kempinski Residences will only benefit in the long run, even if they do not permanently reside on their own property, but only a couple of months a year, the rest of the time handing it over to the management of the hotel management.
Are there any special services in Kempinski Residences compared to neighboring hotels?
Here it is necessary to clarify one important thing, in the hotel industry there is no formula that would suit everyone equally well. Today's travelers choose the hotel that is closer to them according to certain criteria. Accordingly, those of our neighbors on The Palm Jumeirah, who have already opened their doors to guests, each occupy their own market niche. It is very important for us that we can offer guests spacious apartments in which, depending on the number of bedrooms, either members of the same family with children and elderly relatives, or several different families who come together on vacation can live at the same time. At the same time, no one will embarrass each other, having separate spacious bedrooms with their own bathrooms, and meeting in a common large living room with a fully equipped kitchen or on the terrace for spending time together. In addition, all apartments have laundry facilities with washing machines. In an ordinary hotel for these purposes you will have to rent
There are several connected rooms, which in the end will be much more expensive. This plays an important role in our time, since even wealthy people have become much more attentive to their expenses. The second obvious advantage is the carefully guarded privacy of our residents. At any time of the day, they can be sure that no one will disturb them at Kempinski Residences during their rest or activity. We offer numerous types of relaxation and entertainment for all family members, including the smallest in the Kempinski Kids Club, including cooking classes, swimming lessons, educational excursions, spa treatments and much more. Adults can work out in the fitness club, swim in the pool larger than 1200 square meters. meters, relax on a private beach with a length of 500 meters and visit the spa, hairdresser or shops located on the ground floor. In other words, Kempinski Residences is your home away from home, with luxurious facilities and excellent service. Although, the concept of luxury today also depends on the individual ideas of each. For some, luxury means furs and diamonds, and for others, the opportunity to be alone with yourself and nature and a cup of good coffee.
Then what is luxury for you?
For us hoteliers, the greatest luxury today is time. In our constantly busy world, where everyone is running and hurrying somewhere, there are corporate clients who, moving around the world and changing one hotel to another, dream of finding themselves in such a paradise where it will be quiet, calm, warm and comfortable, where he will be given the necessary attention and provided quality service. Here, it is important for us to anticipate the expectation of the client, and to make his vacation truly comfortable. And more complex is the satisfaction of all the needs and expectations of the guest when he has been staying at the hotel for more than a week, but for a month, two, and three. It is important that the guest does not get bored, that every day he liked every little thing and brought joy. Then this guest will come back to you again and again. I think that Kempinski Hotel & Residences Palm Jumeirah, being a real island of seclusion, will be able to give its guests all the joy of an exquisite vacation by the sea.
Thank you Mr. Walter. Let me wish you and your team success, and guests of the resort - sunny days and a calm sea.
